This is a Practice Manager | Brisbane role with George & Matilda Eyecare based in Brisbane, QLD, AU George & Matilda Eyecare Role Seniority - mid level More about the Practice Manager | Brisbane role at George & Matilda Eyecare Practice Manager at Eyes on Edward Optometrist Lead with Care and Confidence Ready to lead a vibrant team while making a real difference in patient care? G&M Eyecare is seeking a Full-Time Optical Practice Manager who’s passionate about people, leadership, and creating great experiences. At G&M Eyecare, we believe customer service should be both professional and enjoyable. If you thrive on delivering outstanding patient care while guiding your team to perform at their best, this role is for you. About Us G&M Eyecare is proudly Australian and community-focused, delivering personalised eye care, professional advice, and a curated range of quality and designer eyewear. We celebrate individuality, value diversity, and foster an inclusive, supportive team culture. The Role Lead, coach, and develop a high-performing retail and clinical support team Drive strong patient experiences through consultative care and service excellence Manage daily operations, systems, and processes with confidence Lead by example in dispensing, fashion expertise, and patient interaction About You Strong retail management and people leadership experience Confident, solutions-focused approach to patient care and sales Comfortable with systems and processes Optical experience preferred but not essential Self-motivated, professional, and fashion-forward Why Join Us Competitive salary package No weekend work or late nights Ongoing training and mentoring, including an Optical Dispensing qualification Team incentives, annual product allowance, and generous family & friends discounts Supportive, down-to-earth culture with real career growth Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the George & Matilda Eyecare team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading and coaching Driving patient experiences Managing daily operations Key Strengths ️ Retail management experience People leadership ❤️ Patient care Optical experience Fashion expertise ⚙️ Systems and processes A Final Note: This is a role with George & Matilda Eyecare not with Hatch.
